WHA Leadership Academy 2022: June In-Person Days
OVERVIEW
This intensive leadership academy provides healthcare professionals with the business, financial, and leadership acumen and skills needed to impact and influence the performance of their teams and organizations.
Participants will gain in-depth knowledge of health care finance and cost management, reimbursement systems and potential future healthcare finance models, change management and influence skills, and insights into digital transformation, artificial intelligence, and technology trends. In addition, participants will explore and apply team leadership and management skills, including conflict management and prevention, and coaching for higher performance.
STATEMENT OF NEED AND PURPOSE
"Even before the advent of the SARS COVID-19 pandemic in 2020, there has been a tremendous increase over the last forty years in the complexity and costs of the US healthcare delivery system.” Amidst the care needs and population health challenges of the pandemic, these gaps and needs have only become more significant.
Senior and aspiring leaders in healthcare systems need to address the challenges of:
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TARGET AUDIENCE
This workshop is designed to meet the needs of physicians, nurses, and others with interest in healthcare leadership.
ELEMENTS OF COMPETENCE
This educational activity is designed to change learner competence and focuses on the following competency areas:
- The American Board of Medical Specialties: Interpersonal, and Communication Skills and Professionalism
- Nursing and Interprofessional: Values/Ethics for Interprofessional Practice, Interprofessional Communication, and Teams and Teamwork
GLOBAL LEARNING OBJECTIVES
By the end of this academy, participants will be able to:
- Measure and increase their personal and organizational influence through use of the X-Functional© 180° Assessment and speaking the language of healthcare as a business.
- Explain the distinctions between managing and leading, and gain skills and competency in both.
- Apply cost accounting principles related to health care, appraise cost allocation models, and construct refined cost allocation models
- Articulate the relationship between operating results and the financial health of the health care organization (i.e., the relationship between the Income Statement and the Balance Sheet) and use this knowledge to suggest changes to organizational strategy.
- Articulate the economics of managing the cost structure and revenue function of the operating budget in different payment environments (e.g., fee-for-service, bundled, and capitated), and make recommendations for changes in strategy within their own organizations.
- Outline two proven change management strategies and apply one to one of their own organization’s major initiatives.
Course Objectives (Days 1 & 2):
- List the six components of charisma and use these skills to evaluate video clips of presentations.
- Identify their own executive presence and style to create their unique personal brand story.
- Demonstrate their vocal delivery and apply feedback from the class and communication coach.
- Describe how digital technologies offer innovation and performance improvement opportunities.
- Identify specific opportunities for leveraging digital technologies to enrich patient interactions, innovate services innovation, and enhance operations.
- Explain how to manage the change process of digital innovation.
- Identify the 3 main reasons why change is difficult for individuals and why individuals resist change.
- Develop change / resistance management strategies to address fears and resistance to change that build acceptance and adoption.
- Identify the 5 reasons why organizations struggle to implement and develop organizational change management strategies.
- Explain the roles and responsibilities of an effective sponsor of change and develop a plan of action to effectively sponsor and lead a change initiative.
Agenda
June 22-23, 2022
Day One (6/22/22) | Topic/Activity | Learning Objectives |
8:30 - 9:00 AM | Learning the components of Charisma: Our CharismaQ6:
~ Katrina Cravy, BA, CharismaQ, Inc. |
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9:00 - 9:45 AM | Master Your First Impressions - Virtually and In-Person:
~ Katrina Cravy, BA, CharismaQ, Inc. | |
9:45 - 10:15 AM | Command Attention with your Vocal Delivery:
~ Katrina Cravy, BA, CharismaQ, Inc. | |
10:15 - 10:25 AM | BREAK | |
10:25 - 11:30 AM | Move your message - Individual Presentations - Coach and Group Feedback ~ Katrina Cravy, BA, CharismaQ, Inc. | |
11:30 AM - 12:30 PM | LUNCH BREAK | |
12:30 - 2:00 PM | Digital Technologies and Innovation Opportunities ~ Vallabh "Samba" Sambamurthy, PhD, MBA, BS, UW–Madison School of Business |
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2:00 - 2:15 PM | BREAK | |
2:15 - 3:30 PM | Managing Digital Transformations ~ Vallabh "Samba" Sambamurthy, PhD, MBA, BS, UW–Madison School of Business | |
3:30 - 3:45 PM | BREAK | |
3:45 - 4:30 PM | Action Learning: Breakout group on Identifying digital innovation project in your own organization ~ Vallabh "Samba" Sambamurthy, PhD, MBA, BS, UW–Madison School of Business | |
4:30 - 6:00 PM | Graduation and Celebration ~ Eric Borgerding ***No continuing education credit is being offered for this session. |
Day Two | Topic/Activity | Learning Objectives |
8:30 - 10:00 AM | Understanding the impact of change on individuals and developing strategies to manage resistance and build acceptance ~ Jeff Chan, MA, BA, Jeff Chan Consulting |
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10:00 - 10:15 AM | BREAK | |
10:15 - 11:30 AM | Understanding Organizational Change and the key challenges for organizations ~ Jeff Chan, MA, BA, Jeff Chan Consulting | |
11:30 AM - 12:30 PM | LUNCH BREAK | |
12:30 - 2:00 PM | Leading organizational change and strategies to be an effective sponsor of change ~ Jeff Chan, MA, BA, Jeff Chan Consulting | |
2:00 - 4:30 PM | TBD ~ Tracy Nelson, MSOD, SPHR, CPLP, Aspire Talent Group *No continuing education credit is being offered for this session. |
PROGRAM CHANGES
Emergency situations occasionally occur and may necessitate topic or speaker changes. The University of Wisconsin-Madison ICEP and the Wisconsin Hospital Association reserves the right to alter or substitute a topic or speaker without prior notification.
REQUIRED HARDWARE/SOFTWARE
Free, current version of Chrome, Firefox, Safari, or Microsoft Edge with audio and video capabilities. Some older browsers and Microsoft Explorer could produce error messages or not display the content correctly.
FACULTY
- Katrina Cravy, BA, CharismaQ, Inc.
- Vallabh "Samba" Sambamurthy, PhD, MBA, BS, UW–Madison School of Business
- Jeff Chan, MA, BA, Jeff Chan Consulting
- Tracy Nelson, MSOD, SPHR, CPLP, Aspire Talent Group
- Lisa Yaffe, MBA, Center for Professional and Executive Development at the UW–Madison School of Business
PLANNING COMMITTEE
- *Christopher Greene, MD
- *Jane Jerzak, CPA, RN, Consulting Principal, PYA, PC
- *Jeff Martin, MS
* Co-Chairs
POLICY ON DISCLOSURE
It is the policy of the University of Wisconsin–Madison Interprofessional Continuing Education Partnership (ICEP) to identify, mitigate and disclose all relevant financial relationships with ineligible companies* held by the speakers/presenters, authors, planners, and other persons who may influence content of this accredited continuing education (CE). In addition, speakers, presenters and authors must disclose any planned discussion of unlabeled/unapproved uses of drugs or devices during their presentation.
For this accredited continuing education activity all relevant financial relationships have been mitigated and detailed disclosures are listed below.
* Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on, patients. The ACCME does not consider providers of clinical services directly to patients to be ineligible companies.
The University of Wisconsin provides equal opportunities in employment and programming, including Title IX requirements. The University of Wisconsin fully complies with the legal requirements of the ADA and the rules and regulations thereof. If any participant in this educational activity is in need of accommodations, please contact info@icep.wisc.edu.
Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by the University of Wisconsin–Madison ICEP and the Wisconsin Hospital Association (WHA). The University of Wisconsin–Madison ICEP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
Credit Designation Statements
AMERICAN MEDICAL ASSOCIATION (AMA)
The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 13.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMERICAN NURSES CREDENTIALING CENTER (ANCC)
The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 13.00 ANCC contact hours.
CONTINUING EDUCATION UNITS (CEUS)
The University of Wisconsin–Madison ICEP, as a member of the University Professional & Continuing Education Association (UPCEA), authorizes this program for 1.30 CEUs or 13.00 hours.
Available Credit
- 13.00 AMA PRA Category 1 Credit™
- 13.00 ANCC Contact Hours
- 13.00 University of Wisconsin–Madison Continuing Education Hours
- 13.00 Approved for AMA PRA Category 1 Credit™
The University of Wisconsin provides equal opportunities in employment and programming, including Title IX requirements. The University of Wisconsin fully complies with the legal requirements of the ADA and the rules and regulations thereof. If any participant in this educational activity is in need of accommodations, please contact info@icep.wisc.edu.
Required Hardware/software
Free, current version of Chrome, Firefox, Safari, or Microsoft Edge with audio and video capabilities. Some older browsers and Internet Explorer could produce error messages or not display the content correctly.