2019 Madison VA WeTALK Workshop November 7, 2019

Madison, WI US
November 7, 2019

This series of WeTALK workshops are planned and intended for staff at the Madison VA Hospital

WeTALK is an interactive specialty-specific simulation that teaches effective ways of communicating with patients about serious illness. It is a personalized, resource intense, learner-centered education approach with proven effectiveness in changing behaviors.

Intended Audience

This activity has been planned for an interprofessional audience of VA clinicians, including physicians, physician assistants, nurse practitioners, nurses, social workers, psychologists, and pharmacists interested in improving their communications skills to benefit veterans with serious illness.

Learning Objectives

At the conclusion of this educational activity, participants will be able to:

  1. Identify the differences between cognitive and emotional responses.
  2. Define the five types of empathic responses that can be used to respond to emotion.
  3. Employ empathic responses in simulated encounters with veterans or family members in order to demonstrate the ability to respond to emotions.
  4. Describe the framework for, then practice, goals of care conversations with simulated veterans and/or family members.
  5. Use close listening and nonverbal communication skills to develop closer collaborative relationships with fellow clinicians.

Additional Information

Course summary
Available credit: 
  • 6.75 ACPE Contact Hours - Pharmacist
  • 6.75 AMA PRA Category 1 Credit
  • 6.75 ANCC Contact Hours
  • 6.75 ACE Credits
  • 6.75 University of Wisconsin–Madison Continuing Education Hours
Registration opens: 
Course expires: 
Event starts: 
11/07/2019 - 8:00am CST
Event ends: 
11/07/2019 - 4:30pm CST

November 7, 2019

7:30 AM - 8:00 AMBreakfast, pre-course surveys
8:00 AM - 9:30 AMIntroduction/Advanced communication skills for challenging situations/Demonstration
9:30 AM - 9:40 AM  Break and proceed to small group rooms
9:40 AM - 10:00 AM

Small group set up in small group rooms

1. Nuts and bolts

2. Ground rules

3. Goal setting

10:00 AM - 12:45 PMSmall Groups
12:45 PM - 1:00 PMSmall group debrief 
1:00 PM - 2:00 PMActors' curtain call and lunch break 
2:00 PM - 3:00 PM: Large group exercises: medical improvisation to address team dynamics and hierarchies 
3:00 PM - 3:10 PM: Break
3:10 PM - 4:00 PM: Large group exercises: medical improvisation to address team dynamics and hierarchies 
4:00 PM - 4:30 PM: Closing and post-surveys
Pyle Center
702 Langdon St
Madison, WI 53706
United States
+1 (608) 262-1122

Conference Attire

To ensure your comfort in the conference room, please bring a sweater or jacket to accommodate temperature variations.


Pyle Center Directions


  1. Take I-90 or US 151 to Hwy 12/18.
  2. Exit Hwy 12/18 at Park Street (Exit 261 B).
  3. Proceed north on Park Street about 3 miles to Langdon Street.
  4. 702 Langdon Street is on the corner of Langdon and Lake Street.





Matt Kronberger, MS; Palliative Care Education Coordination, UW SMPH

Liana Eskola, DO, Palliative Care Physician, Madison VA

Sarah Rogers, LCSW, Palliative Care Program Coordinator, Madison VA 

Amanda Bohlig, PhD, Palliative Care Psycholgoist, Madison VA

Marlene Johnson, BSN, Palliative Care Nurse, Madison VA

Allison Riendeau, PharmD, Palliative Care Pharmacist, Madison VA


Liana Eskola, DO, Palliative Care Physician, Madison VA 

KJ Williams, MD, Hospice and Palliative Medicine Physician, Agrace Hospice

Kate Schueller, MD, Director of Ambulatory Palliative Care, UW Madison

Ethan Silverman, MD, Palliative Care Physician, UW Madison

Toby Campbell, MD, Associate Professor, Chief of Palliative Care, UW Madison

Amy Zelenski, PhD, Director of Education, Department of Medicine, UW Madison

Jessica Baker, MD, Palliative Care and Neurology Physician, UW Madison

Sara Johnson, MD, Assistant Professor, Palliative Care, UW Madison



It is the policy of the University of Wisconsin–Madison Interprofessional Continuing Education Partnership (ICEP) that the faculty, authors, planners, and other persons who may influence content of this CE activity disclose all relevant financial relationships with commercial interests* in order to allow CE staff to identify and resolve any potential conflicts of interest.  Faculty must also disclose any planned discussions of unlabeled/unapproved uses of drugs or devices during their presentation(s).

* The ACCME defines a commercial interest as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The ACCME does not consider providers of clinical service directly to patients to be commercial interests.

Discloser List CME Internal Report

Accreditation Statement

Jointly Accredited Provider LogoIn support of improving patient care, the University of Wisconsin–Madison ICEP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Designation Statements

American Medical Association (AMA)
The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 6.75 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Center (ANCC)
The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 6.75 ANCC contact hours.
The University of Wisconsin–Madison School of Nursing is Iowa Board of Nursing provider 350. 

Accreditation Council for Pharmacy Education (ACPE)
A total of 6.75 hours of knowledge-based CE credit can be earned by successfully completing this activity.  CE credit information, based on verification of live attendance will be provided to NABP within 60 days after the activity completion.

Universal Activity Number (UAN) JA0000358-0000-19-083-L04-P 6.75 hours/0.675 CEUs

ACE Designation Statement
As a Jointly Accredited Organization, the University of Wisconsin-Madison ICEP is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) Program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Wisconsin-Madison ICEP maintains responsibility for this course. Social workers completing the course received 6.75 live continuing education credits. 

Continuing Education Units
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this program for 0.675 continuing education units (CEUs) or 6.75 hours.


Available Credit

  • 6.75 ACPE Contact Hours - Pharmacist
  • 6.75 AMA PRA Category 1 Credit
  • 6.75 ANCC Contact Hours
  • 6.75 ACE Credits
  • 6.75 University of Wisconsin–Madison Continuing Education Hours

Please login or register to take this course.

For Early Bird Rate:

  1. Add course to cart
  2. On the Shopping Cart screen, enter "EB19WETALK" in the coupon code field and click "Apply to order"

Registration Fees

$375 - Early Bird Rate

$450 - AFTER September 30, 2019

REGISTRATION DEADLINE: Early Bird Rate ends September 30, 2019.  Final Registration Deadline varies by session.  

Maximum enrollment for each session is 20 participants.  Enrollment will close when the maximum is reached.  You will have an opportunity to join the Waitlist if desired. 


    Requests for cancellation must be submitted in writing to help@icep.wisc.edu. Cancellation requests received at least 2 weeks prior to the conference will allow a full refund except for the $50 nonrefundable processing fee. No refunds will be made for cancellations received less than 2 weeks hours prior to the activity start date.


    Emergency situations occasionally occur and may necessitate topic or speaker changes. The University of Wisconsin School of Medicine and Public Health and the University of Wisconsin–Madison ICEP reserve the right to alter or substitute a topic or speaker without prior notification.

    For Further Information

    For conference information, please contact Matt Kronberger, MS at 608-265-3167 or mkronber@medicine.wisc.edu