CONNECTING THE BONES OF STANDARD WORK

Michele McClure, RN, MSN, NP-C
Stephanie Sobczak, MS

• What comes next after establishing a framework from the UW Health Way?
• Hear how an inpatient manager “fleshed out” the lean management tools to work as a system to address staff engagement, efficiency and patient safety.
• We will cover the connection between Standard Work, PSNs, Huddles, Playbooks, and Improvement.

SEPSIS PREVENTION

Brian Sharp, MD

Luke Schulz, PharmD, BCPS (AQ-ID)

• After a patient safety event, an RCA was launched with a corrective action plan that included new standard work for obtaining the necessary medications at the time the patient needs them.
• This has already proven beneficial to patients and contributed to saving a patient’s life.

PRE- AND POST-OPERATIVE HANDOFF IMPROVEMENT

Jamie Limjoco, MD

Laura Konkol, MSN, RN

• The pre- and post-operative handoff tool was created to improve communication among providers caring for vulnerable and highly complex surgical neonates.  Initiation of the pre- and post-operative handoff process has positively affected our patients and their care as evidenced by: 
  • Enhanced understanding of details related to the patient's history and the surgical procedure
  • Improvement of the family's involvement in their child's care
  • Decreased need to clarify care plans between specialty team members

• Together with our surgical and anesthesia colleagues, these efforts have allowed us to deliver seamless care and improve our overall patient outcomes in the neonatal intensive care unit.

PLANNING COMMITTEE

Melissa Hauge, MSN, RN-BC, Nursing Education

Cathy Means, MS, Office of Continuing Professional Development

Heidi Menaker, MSIE, QSI

Jeff Pothof, MD, Quality and Safety Medical Director

Alison Rowe, Marketing

Michelle Thoma, PharmD, Pharmacy

POLICY ON DISCLOSURE

It is the policy of the University of Wisconsin–Madison ICEP that the faculty, authors, planners, and other persons who may influence content of this continuing education (CE) activity disclose all relevant financial relationships with commercial interests* in order to allow CE staff to identify and resolve any potential conflicts of interest. Faculty must also disclose any planned discussion of unlabeled/unapproved uses of drugs or devices during their presentation.  For this educational activity all conflicts of interest have been resolved and detailed disclosures are listed below.

*The ACCME defines a commercial interest as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.  The ACCME does not consider providers of clinical service directly to patients to be commercial interests.