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ForwardUW-NIL: Nonviolent Crisis Intervention July 21, 2026
Overview
Nonviolent Crisis Intervention (NCI) Training prepares your staff to prevent and de-escalate medium to high-risk behavior using both restrictive and non-restrictive methods. Instructor Certification Programs for NCI are delivered through a blend of online and in-person training.
Format: Live In-Person
This class is scheduled to be held in person at UW Health Swedish-American Hospital,
Elements of Competence
This activity has been designed to change learner competence and focuses on the following competencies:
American Board of Medical Specialties
- Provide patient/person-centered care
- Apply Quality Improvement
Interprofessional Education Collaborative Competencies
- Values and Ethics
- Communication
Intended Audience
This activity is designed to meet the educational needs of Nurses, Advanced Nurse Practitioners, Physicians, and Physician Assistants
Learning Objectives
As a result of participation in this educational series, members of the healthcare team will be able to:
Identify with the Crisis Development Model℠
Plan with the Decision-Making Matrix®
Explore what lies beneath the behavior
Course summary
- 3.75 ANCC Contact Hours
- 3.75 University of Wisconsin–Madison Continuing Education Hours
Agenda
Time | Topics |
| 8:00 - 8:20 | Check-In with Nurse Residents (Quality Outcome Focused) |
| 8:20 - 9:20 | Why Quality Metrics Matter: Impact on Nursing Practice, Patient Outcomes, and Health System Performance |
| 9:20 - 9:35 | Break |
| 9:35 - 9:50 | Introductions and Reflection Activity |
| 9:50 - 10:50 | Current Quality and Safety Trends at UW Nursing Institute (UWNI) |
| 10:50 - 11:25 | Shared Governance Overview: Supporting Quality Improvement and Nursing Excellence |
| 11:25 - 11:55 | Mr. Potato Head PDSA Exercise (Plan-Do-Study-Act Quality Improvement Activity) |
| 11:55 - 12:00 | Course Evaluations and Closing Remarks |
| 1200 | Adjourn |
UW Health Northern Illinois-Swedish American Hospital
1401 E State St
Rockford, IL 61104
United States
Planning Committee and Faculty Members
| Name | Role | Title/Affiliation |
| Addi Ceja, MA, LCPC | Planner & Presenter | Clinical Manager CFMH |
| Mesha Tracey, MSN, RN, PMH-BC | Planner & Presenter | FMH Operational Supervisor |
| Dorie Black, PCT, HUT, HUC | Planner & Presenter | CFMH staff |
| Mandy Haugh, MSN, RN, TCRN, TNS, AA-SANE | Planner & Presenter | NPDS |
| Steven Randal | Planner & Presenter | Security |
| Terry Gagliano | Planner & Presenter | Director of Security |
Policy on Disclosure
It is the policy of the University of Wisconsin–Madison Interprofessional Continuing Education Partnership (ICEP) to identify, mitigate, and disclose all relevant financial relationships with ineligible companies* held by the speakers/presenters, authors, planners, and other persons who may influence the content of this accredited continuing education (CE). In addition, speakers, presenters, and authors must disclose any planned discussion of unlabeled/unapproved uses of drugs or devices during their presentation. For this accredited continuing education activity all relevant financial relationships have been mitigated and detailed disclosures are listed below.
Name | Role | Financial Relationship Disclosures | Discussion of Unlabeled/Unapproved uses of drugs/devices in presentation? |
| Activity Coordinator/Presenter | No relevant relationships with ineligible companies to disclose | No | |
Planner/Presenter | No relevant relationships with ineligible companies to disclose | No | |
Presenter | No relevant relationships with ineligible companies to disclose | No | |
| Planner/Presenter | No relevant relationships with ineligible companies to disclose | No |
*Ineligible companies are those whose primary business is producing, marketing, selling, re‐selling, or distributing healthcare products used by or on patients.
The ACCME does not consider providers of clinical services directly to patients to be ineligible companies.
Accreditation and Credit Designation Statements
Accreditation Logos | Accreditation Statements |
 | In support of improving patient care, the University of Wisconsin–Madison ICEP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team. |
American Nurses Credentialing Center (ANCC) The University of Wisconsin–Madison ICEP designates this live in-person activity for a maximum of 3.75 ANCC contact hours. | |
 | Association of Social Work Board (ASWB) Approved Continuing Education (ACE) As a Jointly Accredited Organization, the University of Wisconsin–Madison ICEP is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.75 general continuing education credits. |
Continuing Education Units (CEUs) The University of Wisconsin–Madison ICEP, as a member of the University Professional & Continuing Education Association (UPCEA), authorizes this program for 0.375 CEUs or 3.75 hours. |
Available Credit
- 3.75 ANCC Contact Hours
- 3.75 University of Wisconsin–Madison Continuing Education Hours
Questions about Registration
Email Tonya Heidenreich at [email protected]
Program Changes
Emergency situations occasionally occur and may necessitate topic or speaker changes. The University of Wisconsin School of Medicine and Public Health and the University of Wisconsin–Madison ICEP reserve the right to alter or substitute a topic or speaker without prior notification.
Accessibility
We value inclusion and access for all participants and are pleased to provide reasonable accommodation for this event. Please contact [email protected] as soon as you can to make a reasonable accommodation request.