UW Health Remarkable Healthcare Lead Level Training Quality Improvement Course - New Leader Onboarding
Learning Objectives
The UW Health Remarkable Healthcare Lead Level Training Quality Improvement Course is designed to help you:
- Demonstrate and build upon a culture of respect
- Eliminate waste and maximize value for your customer
- Reduce the burden of work
- Align and focus work
- Empower teams to continuously improve and problem-solve
Elements of Competence
This continuing education activity has been designed to change learner competence and performance, and focuses on the American Board of Medical Specialties areas of professionalism, and interpersonal and communication skills, in addition to the interprofessional competencies of communication, values, and teams/teamwork.
Intended Audience
This activity is intended for health care leaders within UW Health.
Agenda/Classes
Class 1: Leading Respect for People - Part 1
- Routinely use and embrace the Transformational Leadership Mindset and OARS (open-ended questions, affirming, reflective listening, and summarizing) Plus into your Leader Standard Work
- Incorporate coaching, reinforcement, and recognition of behaviors that demonstrate Respect for People Commitments by using Transformational Leadership Mindset and OARS Plus
Class 2: Leading Respect for People - Part 2
- With the Transformational Leadership Mindset, use OARS Plus skills to cultivate and enhance the Respect for People Commitments and the Respect for People culture
Class 3: Leading UW Health Way Management System - Part 1
- Understand the value your area delivers to the customer and organization using Value Streams
- Engage in Cross-Functional Teams to:
- understand impacts on each other's work
- improve the value delivered to customers
- Monitor and improve your value streams using Real-Time Management
Class 4: Leading Continuous Improvement
- Identify your role in leading the Continuous Improvement Process
- Use and lead other in the A3 Method and A3 Thinking to promote team effectiveness and remove waste
- Use and lead to 5S to achieve standardization
Class 5: Leading UW Health Way Management System
- Uses Driver Diagram and Catch-Ball to define and cascade strategic priority work
- Articulate a leader's role in each component of the UW Health Way Management system to monitor, focus, align, and improve operations in real time
Policy on Faculty and Sponsor Disclosure
It is the policy of the University of Wisconsin–Madison Interprofessional Continuing Education Partnership (ICEP) to identify, mitigate and disclose all relevant financial relationships with ineligible companies* held by the speakers/presenters, authors, committee members, planners, and other persons who may influence content of this accredited continuing education (CE). In addition, speakers/presenters and authors must disclose any planned discussion of unlabeled/unapproved uses of drugs or devices during their presentation. For this accredited continuing education activity all relevant financial relationships have been mitigated.
This accredited continuing education activity is focused on the non-clinical topic of leadership. As such, no one who is able to control the content of this activity has relevant financial relationships with ineligible companies to disclose.
*Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by, or on, patients. The ACCME does not consider providers of clinical services directly to patients to be ineligible companies.
Accreditation Statement
In support of improving patient care, the University of Wisconsin–Madison ICEP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team. | |
Credit Designation StatementsAmerican Medical Association (AMA)The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 10 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Accreditation Council for Pharmacy Education (ACPE)The University of Wisconsin–Madison ICEP designates this live knowledge-based activity for a maximum of 10 hours (1 CEU) of CPE credit. Credit can be earned by documented attendance and by successfully completing the assessment and evaluation. Credit will be provided to NABP CPE Monitor within 60 days after the activity completion. Universal Activity Number (UAN): JA0000358-0000-23-061-H04-P; JA0000358-0000-23-061-H04-T American Nurses Credentialing Center (ANCC)The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 10 ANCC contact hours. Continuing Education Units (CEUs)The University of Wisconsin–Madison ICEP, as a member of the University Professional & Continuing Education Association (UPCEA), authorizes this program for 1 continuing education unit (CEU) or 10 hours.
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Available Credit
- 10.00 ACPE Contact Hours - Pharmacist
- 10.00 ACPE Contact Hours - Pharmacist Technician
- 10.00 AMA PRA Category 1 Credit™
- 10.00 ANCC Contact Hours
- 10.00 University of Wisconsin–Madison Continuing Education Hours
- 10.00 Approved for AMA PRA Category 1 Credit™