HACK4Person-CenteredCare

INSTITUTE FOR PERSON-CENTERED CARE, ST. AMBROSE UNIVERSITY, IOWA

An experienced facilitator from the non-profit, business, health care, technology, or public policy sector will lead each team.

Working together, each team will identify a person-centered need or challenge, brainstorm innovative solutions to put into practice, and evaluate the commercial viability of their proposed product. The goal is to leave with concrete, workable solutions to implement. Innovation at its finest!

PURPOSE

HACK4Person-CenteredCare gives practical guidance and supports innovative thought to better integrate and collaborate across the interdisciplinary team with the goal of improving the practice of person-centered care. The interprofessional toolkit and HACK4Person-CenteredCare have been created to give practical guidance to better innovate, integrate and collaborate across disciplines and health care sectors with the goal of improving the practice of person-centered care.

Participants receive an interprofessional toolkit designed to facilitate person-centered care best practices.

PRACTICE GAPS AND NEEDS

The health care industry in the United States is in a constant and dramatic state of change. Large-scale issues such as increasing costs, constant technology changes and the shift from a fee-for-service model to a value-driven model all contribute to reshaping how health care providers envision and deliver quality service.

Key components of a successful care approach include actively engaging people and caregivers in the decisions about healthcare, treating people with dignity and respect, bridging our fragmented systems, creating, and promoting user-friendly access to patient medical records, and co-creating health plans. The fields of health and social services are naturally guided by these principles. However, we all recognize the need to strengthen, create and further embed them into practice.

Learning Objectives

1. Identify strategies that address barriers to the implementation of PCC
2. Evaluate and apply current research, resources, and best practices of PCC across sectors
3. Compare and contrast innovative strategies to implement and strengthen PCC practices
4. Discuss the current landscape of person-centered care
5. Identify strategies to enhance coordination and transitions of care across health and human services

Elements of Competence

This activity is designed to change learner competence, performance, and patient outcomes that focus on these elements:

• American Board of Medical Specialties: Practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practice.
• National Academy of Medicine: Providing patient-centered care, employing evidence-based practice, applying quality improvement, and utilizing informatics.
• Interprofessional Education Collaborative and Nursing: Values and ethics for interprofessional practice, roles and responsibilities, interprofessional communication, and teams and teamwork.

Diversity, Equity, and Inclusion Competencies

In addition, this activity includes the following diversity, equity, and inclusion competencies (proposed) within the education needs and learning objectives.

• Engage in Self-reflection: Clinicians' self-assessment of own culture, assumptions, stereotypes, biases and the effects these have on medical decision-making. Recognize and manage the impact of bias, class, and power on the clinical encounter and strategize ways to counteract bias in the clinical encounter.
• Address Health Disparities: Include factors such as access, socioeconomic status, environment, institutional practices, and bias that underlie racial, ethnic, gender, and/or sexual orientation disparities in health and healthcare. Include epidemiology of population health
• Value Diversity in the Clinical Encounter: Value the importance of diversity in health care and address the challenges and opportunities it poses. Exhibit comfort, ask questions, and listen when conversing with patients and/or colleagues about cultural issues and health beliefs.

Target Audience

This conference will be valuable for all health and human service professionals with an interest in the practice, and innovation of person-centered care.