Live Stream Available at:


Talk Objectives:

1) Identify the risk of disruptive patients/visitors in the healthcare setting, including situational “risk factors” that may indicate a greater likelihood that a disruptive event will occur
2) Identify early warning signs of a “disruptive” event and discuss how these may manifest in specific clinical/care contexts
3) Discuss practical steps and strategies providers can use to help deescalate a “disruptive event” safely
4) Identify resources available for proactive planning and preparation for situations that present an increased risk of potential for disruptive conduct
5) Discuss how Risk Management functions at SMPH/UWH and examples of situations where faculty and staff contact Risk

Session date: 
09/19/2018 - 7:20am to 8:20am CDT
1345 HSLC and 1007 TAC
United States
  • 1.00 MOC: ABS Lifelong Learning & Self-Assessment Points (Part II)
    This activity meets the ABS requirements for CME and self‐assessment credit toward Part 2 of the ABS MOC program.
  • 1.00 AMA PRA Category 1 Credit
  • 1.00 ANCC Contact Hours
  • 1.00 University of Wisconsin–Madison Continuing Education Hours

Please login or register to take this course.
Robert Ebbe, JD, CPHRM
Jan Haedt, BS, RN, CPHRM