UW Health Way Course Disclosure

Activity Overview

What You Will Learn and Apply
  • Demonstrate the Respect for People Commitments through use of OARS Plus
  • Coach and problem-frame using the FOCUS-PDCA improvement method
  • Map and study the Value Streams you deliver in your area
  • Cascade and align the portfolio of work in your area with the organization's goals
  • Create standardization through use of 5S for spaces and processes
  • Use Learn concepts and small tests of change to improve toward future state
  • Implement and sustain a Real-Time Management (RTM) structure
What You Will Have in Place
  • Shared understanding of how you will live the Respect for People Commitments in your area
  • Driver diagram of priority work in your area
  • Operational and strategic A3s
  • Current and Future State Value Stream Maps that show the value your area provides
  • Visual Management systems for improvement ideas, strategic work, and daily operations
  • Team Huddles
  • Go and Sees to understand more about your work, other team members, and customers
  • Rounding with intention to gather information from team members and customers
  • Leader Standard Work that incorporates all elements of UW Health Way
What You Will Be Expected to Demonstrate Afterward
  • Coach, reinforce, and recognize Respect for People behaviors in your teams
  • OARS Plus Skills
  • Continuously monitor and improve your value streams
  • Create additional value streams for priority work
  • Continuously evolve your Real-Time Management structure
  • Lead implementation of a new Real-Time Management structure
  • Ongoing catch-ball for Strategic Focus, embedded in your standard work
  • Use of driver diagram, prioritization, and deselection to maintain Strategic Focus
  • Cascading A3s of all priority work
  • Consistent use of Leader Standard Work, Leader Visibility Time,a nd 20- and 50-minute meetings
  • Coaching your teams on incorporating UW Health Way into the way they work

Learning Objectives

Lead level training of UW Health Way is designed to help you:
  • Demonstrate and build upon a culture of respect
  • Eliminate waste and maximize value for your customer
  • Reduce the burden of work
  • Align and focus work
  • Empower teams to continuously improve and problem-solve

Elements of Competence

This continuing education activity has been designed to change learner competence and performance, and focuses on the American Board of Medical Specialties area of professionalism, and interpersonal and communication skills, in addition to the interprofessional competencies of communication, values, and teams/teamwork.

Course summary
Available credit: 
  • 35.00 AMA PRA Category 1 Credit
  • 35.00 ANCC Contact Hours
  • 35.00 University of Wisconsin–Madison Continuing Education Hours
Registration opens: 
Course expires: 

Weeks 1-2: Foundations

Week 3-4: Respect for People

Weeks 5-6: Problem-Solving

Weeks 7-8: Cross-Functional Teamwork

Weeks 9-10: Strategic Focus

Weeks 11-12: Real-Time Management

Weeks 13-14: Value Streams - Current State

Weeks 15-16: 5S and Standardization

Weeks 17-18: Value Streams - Future State

Week 19: Management System



United States


Nikole Barcz

John Bechtol

Gary Bidwell

Mark Boardman

Ryan Buda

Melody Cole

Zack Dachel

Marcet Eustice

Jon Godsall

Amy Henneger

Josh Heurung

Mitch Keogh

Laura Lenzen

Heidi Menaker

Rianna Murray

Tony Piek

Samantha Schuchardt

Stephanie Sobczak

Taylor Somerville

Dina Steinberger

Amy Topel, MBA

Planning Committee

Matt Anderson, MD

Aimee Becker, MD

Stephanie Berkson, MHA

Elizabeth Bolt

Deb Brausen, RN, BSN

Barb Byrne, RN, BSN, DNP

Bob Flannery

Wayne Frangesch

Mike Garren, MD

Diane Heatley, MD

Chuck Heise, MD

Beth Houlahan, RN, BSN, DNP

Rhonda Hoyer, NP

Gary Johnson, JD, MBA

Dennis Maher

Sarah McKittrick

Cathy Means, MS

Heidi Menaker

Teresa Neely, RN, BSN, MSN

Pete Newcomer, MD

Jeff Pothof, MD

Kari Potter

Ric Ransom, JD, MBA

Sue Rees, RN, BSN, DNP

Jay Robaidek

Chris Roth

Brian Sharp, MD

Mike Sloan, MD

Pat Toner

Amy Topel, MBA

Karil Walther, RN, BSN, DNP

Tom Zdeblick, MD

Policy on Disclosure

It is the policy of the University of Wisconsin-Madison Interprofessional Continuing Education Partnership (ICEP) that the faculty, authors, planners, and other persons who may influence content of this continuing education (CE) activity disclose all relevant financial relationships with commercial interests* in order to allow CE staff to identify and resolve any potential conflicts of interest. Faculty must also disclose any planned discussions of unlabeled/unapproved uses of drugs or devices during their presentation(s). For this educational activity all conflicts of interest have been resolved and detailed disclosures are listed below.

*The ACCME defines a commercial interest as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The ACCME does not consider providers of clinical service directly to patients to be commercial interests.



Discloser List CME Internal Report

Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by the University of Wisconsin–Madison ICEP and Epic.The University of Wisconsin–Madison ICEP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation Statement

The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 35 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Center (ANCC)

The University of Wisconsin–Madison ICEP designates this live activity for a maximum of 35 ANCC contact hours. The University of Wisconsin–Madison School of Nursing is Iowa Board of Nursing provider 350.

Accreditation Council for Pharmacy Education (ACPE)

The University of Wisconsin–Madison ICEP designates this knowledge-based activity for a maximum of 35 hours (3.5 CEUs) of CPE credit. Credit can be earned by documented attendance and by successfully completing the assessment. Credit will be provided to NABP CPE Monitor within 60 days after the activity completion.

Universal Activity Number (UAN) JA0000358-0000-20-088-L04-P; 35 hours/3.5 CEUs.

Continuing Certification and/or Maintenance of Certification (MOC):

American Board of Anesthesiology (ABA) MOCA: Part 2

American Board of Internal Medicine (ABIM) MOC: Medical Knowledge Points

American Board of Ophthalmology (ABO) MOC: Part II

American Board of Otolaryngology-Head and Neck Surgery (ABOHNS) Continuing Certification: Part II

American Board of Pathology (ABPath) Continuing Certification: Part II

American Board of Pediatrics (ABP) MOC: Part 2

Continuing Education Units

The University of Wisconsin–Madison ICEP, as a member of the University Professional & Continuing Education Association (UPCEA), authorizes this program for 3.5 continuing education units (CEUs) or 35 hours.

Available Credit

  • 35.00 AMA PRA Category 1 Credit
  • 35.00 ANCC Contact Hours
  • 35.00 University of Wisconsin–Madison Continuing Education Hours

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